Terms and Conditions

Terms and Conditions
Last updated: September 24, 2026

Welcome to Kokum Cloud. These terms apply to purchases made through kokumcloud.com.

Products and orders

We make every effort to show and describe our body butters accurately. Prices and availability may change. If an item you ordered is unavailable, we will contact you and refund the payment for that item.

Please check your order and shipping address before placing it. Any applicable shipping charges and taxes will be shown at checkout.

Shipping

We ship to addresses available through checkout. If we cannot ship your order within the expected time, we will contact you about the delay and your options.

Final sales and order problems

All body butter sales are final. We do not accept returns or exchanges for a change of mind.

If your order arrives damaged, incorrect, or incomplete, please contact us promptly with your order number and a description of the problem. We will review it and work with you to correct the issue.

Product use

Please read the ingredients on the jar before use. Discontinue use if irritation occurs. Information on this website is for general product information and is not medical advice.

Contact

For questions about an order, call or text 757-800-6597.